
NEW HIRE ONBOARDING
101 COLLECTIONS
Pharma 101 (slide deck here) (video here)
Gain a better understanding of healthcare landscape stakeholders, as well as of the pharmaceutical industry and the roles within it
Agency 101
Learn about traditional healthcare agency processes and structures and how TKG fits into the agency landscape
TKG Client Model 101
Develop your client communication skills
Quadruple Aim 101
Learn about the Quadruple Aim and how it impacts the healthcare landscape
Methodology 101
Deepen your comprehension of TKG’s proven Methodology for Commercial Effectiveness
Strategy 101
Useful tools to support strategic planning around products and other deliverables
TKG RESOURCES
TKG History
A brief history of the organization
TKG Core Values
Overview of the organization’s core values and expectations
Roles & Responsibilities
Details the core duties and tasks of the various roles at TKG
Harvest Best Practices
Quick tips for tracking Harvest hours
Creative Services Overview (watch the May 2021 webinar recording here)
In-depth review of the Creative Services Support Team role, available resources, project workflows, and best practices for working with creative partners
Creative Services Best Practices Guide
In-depth guide to the TKG creative process including best practices for project management and communication during the project lifecycle
Care Delivery Overview and Networks of Excellence (NOEs)
An overview of TKG’s Care Delivery practice and our NOEs
Payer Landscape
An overview of the payer landscape and audience
KOL Engagement and Overview
An overview of how TKG connects with our KOLs and how to access and utilize TrackVia
KU Overview
An overview of KU resources, structure, and key learnings
KU Skills Session - Note-Taking
Best practices for note-taking in both client-facing and internal meetings
Onboarding Checklist
New member onboarding checklist to track progress at each key checkpoint
ONBOARDING MODULES
Project Management
Learn how to manage projects from beginning to end
MLR Overview
Learn about the MLR process, step-by-step